Return and Refund Policies

We accept the exchange, return and refund. However, below conditions need to be fulfilled.

• All requests of exchange, return or refund need to be given within two days upon the delivery date;
• There is a discrepancy in between order and delivered products/quantities;
• Products have never been opened or used;
• Package has had never been damaged;
• Purchased via the official website of Greenest Magic (HK) Company Limited and provide a valid original receipt
• No refund of delivery fee in any circumstances.