Return and Refund Policies

We accept the exchange, return and refund. However, below conditions need to be fulfilled.

  • All requests of exchange, return or refund need to be given within two days upon the delivery date;
  • There is a discrepancy in between order and delivered products/quantities;
  • Products have never been opened or used;
  • Package has had never been damaged;
  • Purchased via the official website of Greenest Magic (HK) Company Limited and provide a valid original receipt
  • No refund of delivery fee in any circumstances.