Faq

1. Why should I use Greenest Magic products?
2. What Does Biodegradable Mean?
3. Where can I find a list of your ingredients?
4. Are your plastic bottles/packing recyclable?
5. What is the difference between cleaning, sanitizing and disinfecting?
6. What is the proper and effective way to clean and sanitize?
7. Why cold and hot water washing?
8. Why do I cough when using a conventional product to clean my house?
9. Do your products ever expire?
10. I'm not sure whether I need Ecobug®Multi-Purpose Cleaner or Biosativa® Organic Bio Cleaner - what's the difference?
11. Are your products safe for people with asthma?
12. Are your products safe to use around children?
13. Does your cleaning products kill the influenza virus?
14. Can I use more than one product in my shoe?
15. What causes foot odour?
16. Do you offer foot care products for kids?
17. Do you have any coupons or free samples?
18. How much do you charge for shipping? Do you offer free delivery?
19. Do you offer wholesale price? 

 

 About Greenest Magic Products

1. Why should I use Greenest Magic products?

Consumers are beginning to demand safer, more natural alternatives to many of the conventional chemical products that have dominated the marketplace in the past. At Greenest Magic, we believe better living starts at home and that's why we look for different revolutionary organic products to easily, precisely and safely improve quality of life, without harming you and the environment.  As always, greenest magic products are natural, non-hazardous, biodegradable and non-corrosive which is harmless to you, your loved ones and the mother earth. 

2. What Does Biodegradable Mean?

It means a substance or object is capable of being decomposed by bacteria or other living organisms, break down into natural materials and thereby causing no harm to the environment. 

3. Where can I find a list of your ingredients?

Due to a secret formulation, you may only find some of our ingredients on the product labels. Yet as always, Greenest Magic products are all naturally derived, non-hazardous, biodegradable and non-corrosive.  

4. Are your plastic bottles/packing recyclable?

Yes. Our packages are using recyclable materials.

 

About Greenest Magic Cleaners & Sanitizers

5. What is the difference between cleaning, sanitizing and disinfecting?

"Cleaning" means removing dirt that is visible from surfaces while "Sanitizing" means to “reduce”, not kill (but they are at safe levels), the occurrence and growth of bacteria, viruses and fungi. Disinfecting a surface will "kill" the microscopic organisms as claimed on the label of a particular product.

6. What is the proper and effective way to clean and sanitize?

1. Use the cleaner to remove stains, dirt and oils from the surface.
2. Wipe to dry.
3. Prepare and use the pre-diluted disinfected solution to wipe the surface again.
4. Let the air dry.

7. Why cold and hot water washing?

Depends. We recommend using cold water to dilute, as hot water may decompose the ingredients and lose their effectiveness.  However, our products “Biosativa®” can use both cold and hot water to dilute. 

8. Why do I cough when using a conventional product to clean my house?

Most of conventional house cleaning products contain strong acids which dissolve limescale, rust and soap residues. When spraying, we breathe small particles of the acid which cause a reflex cough. Continuous exposition to these chemicals may harm human health. In all Greenest Magic cleaning products, these acids are replaced by organic and degradable acids which make the product as efficient as the conventional one but without costing you and your loved one's health.

9. Do your products ever expire?

Unsealed products have a shelf life of about one year, however, if the product is diluted or exposed to extreme temperature, the shelf life will likely be shorter. Please refer to the product label for the most accurate information.

10. I'm not sure whether I need Ecobug®Multi-Purpose Cleaner or Biosativa® Organic Bio Cleaner - what's the difference?

Ecobug® Multi-Purpose Cleaner comes in a handy spray bottle for the cleaning of surfaces. 
Biosativa® Organic Bio Cleaner is best for heavy-duty cleaning such as ovens, sinks and floors.

11. Are your products safe for people with asthma?

Our products do not give off harmful vapors and should not cause or heighten the effects of asthma.

12. Are your products safe to use around children?

Yes. surfaces cleaned with our BIO cleaners, including high chairs, toys, trolley and/or bathtubs, are absolutely safe for contact by children. Our products do not leave behind any toxic or harmful fumes or residues, as it does not contain hazardous ingredients. However, like all cleaning formulas, products should not be ingested and please keep them out of the reach of children. 

13. Does your cleaning products kill the influenza virus?

Yes, our Bacoban® line effectively kills enveloped and non-enveloped viruses including (from a longer list):. Salmonella, E Coli, Influenza virus including H5N1, etc

 

About Pedexan® Shoe disinfectant spray

14. Can I use more than one product in my shoe?

The answer to this question will vary by person, but in general Pedexan® is more than enough to solve the odour problem.

15. What causes foot odour?

When you have sweaty feet, the excess foot perspiration soaks the lining of your shoes and socks, then creates an environment for bacteria, which can grow and cause a bad odour. 

16. Do you offer foot care products for kids?

Yes. Pedexan® is suitable for all ages.

 

Miscellaneous

17. Do you have any coupons or free samples?

We offer coupons and run new product launch promotions on a pretty regular basis, the best way to receive the latest offer from us is to sign up for our mailing list. You will see an email subscription box at the bottom of the screen states "sign up for our newsletter". Simply enter your email address and you will be registered.

 

18. How much do you charge for shipping? Do you offer free delivery?

We offer Free Delivery on orders over HK$400 (Not include remote area). A flat shipping fee of HK$50 will be charged for all orders below. Find out more about our shipping methods and costs on the dedicated page or simply contact us here

 

19. Do you offer wholesale price?

If you are interested in a wholesale/distribution account for Greenest Magic, please contact us below to receive information on the wholesale case and pallet pricing on our organic products.